Terms of Website Use


  1. By using this website you agree to be bound by these conditions. If you do not agree with them, you are not authorised to use the website.
  2. This website and its contents are subject to copyright which is owned by NuMedical Pty Ltd. NuMedical Pty Ltd does not grant you any intellectual property rights in this website, its applications, interface or contents. You must not use any trademark displayed on this website.
  3. We do not warrant the accuracy or completeness of any information you derive from this website and we exclude liability for loss or damage arising from any errors or omissions in this website or your use of this website (including any interference with or damage to your computer system). If any liability is not able to be excluded by law, we limit our liability to the resupply of the relevant information or services.
  4. You release NuMedical Pty Ltd, its servants and agents to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this website.
  5. You must only use this website, and you must only display, copy, distribute download and print portions of this website for your own personal use. You must not attempt to change, reproduce, add to, remove, hack or interfere with this website or its material.
  6. We cannot guarantee any file, data or program available for download from this website (or any linked website) is free of viruses and you assume the risk of any damage to your computer as a result of using this website. This website may be inaccessible from time to time due to events outside NuMedical Pty Ltd’s control or maintenance requirements.
  7. If we collect your personal information, we will only do so for the purposes for which it was collected and we will not disclose your personal information to a third party, except when it is required to facilitate a service you have requested. We will remove personal information from our systems where it is no longer required. We ensure that your personal information will not be disclosed unless law requires it or to prevent or investigate suspected unlawful activity.
  8. NuMedical Pty Ltd offers you access to this website and the functionality attached to this website but reserves the right to charge a fee for this service in the future (no fee is currently applicable).
  9. We may use cookies to gather data in relation to this website and you consent to us doing so (although you may be able to disable cookies on your web browser).

Terms of Product Purchase


  1. In addition to the Terms of Use, these terms and conditions (“the Purchase Terms”) set out the additional terms and conditions under which you may purchase products from NuMedical Pty Ltd appearing on this website. By completing the customer application process and purchasing products from this website, an agreement exists between you and NuMedical once NuMedical accepts an order. Each accepted order is a separate agreement.
  2. You must complete the customer application process before placing any orders. You warrant that all information and data provided by you is accurate, complete and up to date. You will promptly notify NuMedical if there is any change to this information or data. You must take responsibility for the safekeeping of your username and password, as you are liable if an unauthorised person uses your username and password.
  3. You place an order with NuMedical by selecting products and pressing the “Proceed to Checkout” button on the checkout page. NuMedical reserves the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order. Orders are deemed received by NuMedical at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by NuMedical upon NuMedical acknowledging such order or failing to reject such order within 14 days. We only accept orders from mainland Australia and Tasmania.
  4. NuMedical uses its best endeavours to ensure products ordered are available for delivery, and in most cases will notify you whereby a product is unavailable prior to you completing your order. However you acknowledge that in some cases this is not possible and NuMedical may need to reject an order you have placed for a product where NuMedical establishes that it is actually unavailable for delivery. In such cases NuMedical will refund in full all amounts you paid in respect of such unavailable product.
  5. You must pay for your products purchased on this website at the time of placing an order. We accept all major credit cards including Mastercard, American Express and Visa.
  6. NuMedical may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full.
  7. Delivery terms included delivery areas, delivery costs and estimated delivery times are contained in the FAQ section. 
  8. Return claims (including for replacement products, refunds or credits) are detailed in the Product Return section. Please refer to this policy to determine your entitlement to a return, and the process that you need to follow.